PAST WORK
Honors Program Website
We reimagined the entire flow for both students and administrators, streamlining the Honors Program experience at BYU. Our work focused on improving usability, optimizing information architecture, and enhancing the overall accessibility of the platform, making it easier to navigate requirements, track progress, and manage administrative tasks efficiently.
Ensign College Application Redesign
As LDSBC changed to Ensign College, their application got a complete redesign to address the needs of the specific institution.
BYU Endorsement System
The redesigned BYU Endorsement System offers a more intuitive and user-friendly experience with a guided workflow, clear status updates, and improved communication tools. It enhances accessibility, supports mobile use, and ensures greater transparency and security throughout the endorsement process.
"Because of your efforts to significantly focus on customer service, the project was dynamically focused; something that previous IT projects seemed to lack. With Joann at the helm guiding the UX team members, the project turned out to be so incredibly well done! […] We now have a wonderful, efficient mechanism that allows the President’s Office to offer various remembrances to current and retired employees."- Jim Kasen, Director of University Relations
Aspen Grove Website
BYU Aspen Grove serves campus departments and local community organizations during the fall and winter through their community programs. Aspen Grove's online reservation and administrative application was completely redesigned to meet the needs of community users and the institute administration.
BYU Police Department
The redesigned BYU Police Department system improves efficiency and accessibility for officers and administrative staff. With a clearer interface, enhanced case reporting and tracking features, and better integration with other campus systems, the new design streamlines information management and supports more effective decision-making, strengthening safety and transparency across the university community.
BYU Account Creation Redesign
BYU's Account Creation was redesigned to reduce the number of duplicate accounts that were bogging down various departments on campus.