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User Experience Team


RESOURCES

Check out the many articles, research papers, and other resources below to learn more about topics like UX research and strategy, accessibility, the difference between UX and UI, and many more.

Featured Articles

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Technical Writing and UX Writing

By Katie Braithwaite
August 21, 2024 10:13 AM
As an OIT Technical Writer for the UX team, your role includes a hybrid of technical and UX Writing. This hybrid of skills and training makes you uniquely qualified for a variety of writing projects and positions.
2 Min Read
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The Grand Unified Theory of Documentation

By Katie Braithwaite
August 09, 2024 02:46 PM
Documentation is essential for maintaining a successful organization. Furthermore, clean, organized documentation is ideal for clear communication and essential for well-maintained software and technical systems.
1 Min Read
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Inclusive Design

February 08, 2022 09:16 AM
Inclusive design describes methodologies to create products that understand and enable people of all backgrounds and abilities. It may address accessibility, age, economic situation, geographic location, language, race, and more.
1 Min Read
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Personas

Hyram Brown
By Hyram Brown
June 03, 2021 04:42 PM
Simply put, “Personas are fictional characters” (“Personas”, 2013). They are created to represent real groups of users so you, as a designer, can reference specific people when making design decisions.
2 Min Read
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Paper Prototyping

Mallory Clinger
By Mallory Clinger
June 03, 2021 04:16 PM
A paper prototype is a first-draft paper version of whatever you’re setting out to create and should be the first step in bringing your designs into the physical world.
2 Min Read
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Jobs to Be Done Personas

Judith Westwood
By Judith Westwood
June 03, 2021 03:48 PM
Persona creation usually focuses on defining the characteristics of a group of users. Although understanding who your users are is a good baseline, understanding what they’re trying to accomplish and why...
2 Min Read
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Table of Contents

UX Industry Resources
Research
Analyze
UX Design
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UX Glossary
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