Annabelle is a technical writer on the OIT UX/UI Team.
Annabelle Redding
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How to Carry Out a Project for Technical Writers
Congratulations, you’re starting a project! Starting a project as a technical writer might seem daunting, but don’t worry, you’ll get the hang of it in no time. This document aims to serve as an aide to you as you start a new project. Maybe you have extensive experience in project work, or maybe this is your first time. Either way, that’s ok! We are here to help regardless of your experience level, and as always, never be afraid to ask questions to your supervisor and fellow technical writers. With that being said, let’s talk about how to start a project!
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Focus on the Audience in Technical Writing
Picture this: you’re standing behind a stage waiting for your turn to give a hilarious, knee-slapping stand-up comedy bit. Since the stage is inside a high school auditorium, you assume your audience will consist of grungy, bored teenagers. You've diligently researched and prepared an action-packed bit full of colorful stories and funny noises. As your turn is announced, you confidently walk on the stage, ready to blow the audience away and earn their respect. The curtain opens, exposing the many eyes on you. Your jaw drops. Instead of seeing a bunch of restless teenagers, you’re faced with a large group of older folks, and I mean OLDER folks. In the front row, there’s a sweet old lady wearing a shirt with a local nursing home name on it. The group sits patiently, waiting for you to begin.
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Why You Should Use the UX Team: An Interview with Russell Allred
Russell Allred is a well-respected Service Manager at the Office of Information Technology. He has worked here for 23 years and helps to manage various products and services that the OIT provides. In recent years, he has worked with the UX team on the Educator platform that covers the Advanced Programs in the Department of Education at BYU.
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