Joann has a B.A. from Smith College and an M.B.A. from BYU. She has earned the Nielsen Norman Master Certificate in User Experience and has been a Project Manager in OIT for 6 years. Her academic focus on Marketing coupled with 20+ years of corporate and academic computer training has given her a strong interest in the End User. Her favorite user group includes her 7 1/2 grandchildren.
Joann Vogtman
More from this author
data-content-type="article"
Designing WITH the Customer
My favorite part of User Experience is talking with the people who actually have to use the product. Because our projects are often commissioned by people very far up the org chart, the day-to-day users are often people who are not invited to the project or design meetings.
overrideBackgroundColorOrImage=
overrideTextColor=
overrideTextAlignment=
overrideCardHideSection=
overrideCardHideByline=
overrideCardHideDescription=
overridebuttonBgColor=
overrideButtonText=
overrideTextAlignment=