Article Index

Metrics are synthesized from the raw data gathered from research and used to inform both original designs and changes to new designs.

A paper prototype is a first-draft paper version of whatever you’re setting out to create and should be the first step in bringing your designs into the physical world.

Simply put, “Personas are fictional characters” (“Personas”, 2013). They are created to represent real groups of users so you, as a designer, can reference specific people when making design decisions.

Prototyping is a form of drafting that happens during the design process. Prototypes are representations of products that users can interact with and give feedback on.

Surveys and interviews are both tried and true methods for discovering what your users want. They are straightforward, easy to understand, and easy to do.

In both UX writing and Technical Writing, you will need to conduct interviews with people who devote their time to a specific system or application. We call them subject matter experts or SMEs.

As an OIT Technical Writer for the UX team, your role includes a hybrid of technical and UX Writing. This hybrid of skills and training makes you uniquely qualified for a variety of writing projects and positions.

Documentation is essential for maintaining a successful organization. Furthermore, clean, organized documentation is ideal for clear communication and essential for well-maintained software and technical systems.